Extende provides offshore-centric outsourcing advisory services to healthcare and financial services companies. We have worked on more than 50 projects with Fortune 500 companies and service providers to migrate operations of several companies including 4 of the top 15 banks in US.

Our Outsourcing Program Management Services include:

Strategic decision support for outsourcing and offshoring
• Identification of nearshore and offshore outsourcing opportunities
• Organizational readiness review
• Risk evaluation
• ‘Build versus buy’ analysis

Vendor Selection
• Vendor screening criteria
• RFP and selection management
• Due diligence

Program Implementation
• Planning
• Process design and re-engineering
• Transition Management
• Pilot testing and rollout
• Continuity-of-business and Disaster Recovery Planning

Governance
• Resource management and capacity planning
• Reviews and audits
• QA testing
• Compliance and controls

Infrastructure Services
• Location identification
• Infrastructure deployment
• Advisory services for subsidiary incorporation

Human Resource Services
• Recruitment and hiring
• Designing HR policies and procedures
• Training and development of staff
• Establishing HR and payroll systems