{"id":490,"date":"2021-03-22T23:00:00","date_gmt":"2021-03-22T22:00:00","guid":{"rendered":"https:\/\/www.extende.com\/blog\/your-feedback-on-extendes-support-service\/"},"modified":"2021-03-22T23:00:00","modified_gmt":"2021-03-22T22:00:00","slug":"your-feedback-on-extendes-support-service","status":"publish","type":"post","link":"https:\/\/www.extende.com\/fr\/blog\/your-feedback-on-extendes-support-service\/","title":{"rendered":"Your feedback on EXTENDE\u2019s support service"},"content":{"rendered":"<p><span class=\"g-color1\">CIVA<\/span> users look satisfied with our support service, whether it be in terms of time of answer (around <span class=\"g-color2\">90% of our answers<\/span> are provided <span class=\"g-color2\">within 48 hours<\/span>) or of technical content.<\/p>\n<\/p>\n<p>Most of the time, our answers help you efficiently \u2013 but of course, it cannot be 100% successful when an issue or a real limitation is encountered. We do try to propose you a bypass whenever possible.<\/p>\n<\/p>\n<p>The analysis of some problems may need further interactions and time with the development team for a complete answer and\/or an improvement in a future version.<\/p>\n<\/p>\n<p>The <span class=\"g-color1\">EXTENDE<\/span> team<\/p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CIVA users look satisfied with our support service, whether it be in terms of time of answer (around 90% of our answers are provided within 48 hours) or of technical content. Most of the time, our answers help you efficiently \u2013 but of course, it cannot be 100% successful when an issue or a real [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":489,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[378],"tags":[],"class_list":["post-490","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-civa-software"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.extende.com\/fr\/wp-json\/wp\/v2\/posts\/490","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.extende.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.extende.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.extende.com\/fr\/wp-json\/wp\/v2\/comments?post=490"}],"version-history":[{"count":0,"href":"https:\/\/www.extende.com\/fr\/wp-json\/wp\/v2\/posts\/490\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.extende.com\/fr\/wp-json\/wp\/v2\/media\/489"}],"wp:attachment":[{"href":"https:\/\/www.extende.com\/fr\/wp-json\/wp\/v2\/media?parent=490"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.extende.com\/fr\/wp-json\/wp\/v2\/categories?post=490"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.extende.com\/fr\/wp-json\/wp\/v2\/tags?post=490"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}